Shipping Policy

At Chehar Global, every crochet piece is handmade with care and attention to detail.
We take pride in ensuring that your order reaches you safely and on time. This Shipping Policy outlines how we handle order processing, delivery timelines, and related details.

1. Order Processing

Each item is carefully crafted, packed, and dispatched with love.

Processing Time: Please allow 3–7 business days for us to prepare and pack your order before shipping.
Custom or made-to-order products may require additional time — we’ll inform you of the estimated dispatch date at checkout or via email.

2. Shipping Rates & Methods

We offer reliable domestic and international shipping options through trusted courier partners.

Domestic Shipping (India): Free shipping on orders above ₹400. A nominal fee may apply to smaller orders.
International Shipping: Available to select countries. Shipping rates and delivery times vary based on destination.

Shipping costs (if applicable) will be calculated and displayed at checkout before you complete your purchase.

3. Estimated Delivery Times

Once shipped, delivery usually takes:

Within India: 5–10 business days
International: 10–21 business days (depending on destination and customs clearance)

Please note that these are estimated timelines and may vary due to courier delays, holidays, or unforeseen events.

4. Tracking Your Order

After your order has been shipped, you will receive a confirmation email with a tracking number and link to monitor your delivery status.

If you haven’t received your tracking information within 7 days of placing your order, please contact us at [sales@cheharglobal.com].

5. Address Accuracy

Please ensure that all shipping details are entered correctly at checkout.
We cannot be held responsible for delays or lost packages resulting from incomplete or incorrect addresses.

6. Customs, Duties & Taxes (For International Orders)

For international customers, customs duties, taxes, or import fees may apply depending on your country’s regulations.
These charges are not included in our product or shipping prices and are the responsibility of the buyer.

7. Delays or Lost Packages

While we do our best to ensure timely delivery, unforeseen factors such as courier issues, weather, or customs delays may occasionally affect delivery times.
If your package is significantly delayed or missing, please reach out to our support team — we’ll do our best to assist you.

8. Contact Us

If you have any questions about shipping, delivery timelines, or tracking updates, we’re here to help.
📧 sales@cheharglobal.com
📞 +91-96-878-878-77
🕒 Monday – Saturday, 10:30 AM – 6:30 PM (IST)