1. What products do you sell?
We specialize in handcrafted crochet gift items, including Crochet Toys, Crochet Keychains, Crochet Bouquet, Crochet Flower Pot, Macrame Car Hanging Accessories, and Home Decor Accessories like Candles and much more!
2. Are all your crochet products handmade?
Yes! Every item is carefully handmade with attention to detail, ensuring a unique and high-quality product. Slight variations may occur, making each piece truly one of a kind.
3. Do you accept custom orders?
Absolutely. We love creating personalized crochet gifts. If you have a specific design, color combination, name customization, or special request, please contact us before placing your order.
4. How long does it take to process an order?
Ready-to-ship items are typically processed within 1–3 business days. Custom and made-to-order products may require additional crafting time, usually 5–14 business days depending on the complexity of the design.
5. Do you offer gift packaging?
Yes, many of our products are suitable for gifting and can be packaged beautifully. Gift wrapping options may be available during checkout.
6. What materials do you use?
Our crochet products are made using high-quality yarns, fibers, and stuffing materials that are selected for durability, softness, and appearance. Material details are provided on individual product pages.
7. Are your crochet toys safe for children?
Many of our products are child-friendly; however, some items may contain small parts that are not suitable for infants or young children. Please review product descriptions and age recommendations before purchasing.
8. Can I request specific colors or designs?
Yes. For custom orders, you can choose from available color options and discuss design preferences with us. We will do our best to accommodate your request.
9. Do you offer international shipping?
International shipping may be available for selected countries. Please contact our support team for details and shipping rates.
10. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the delivery status of your package.
11. What are your shipping charges?
Shipping charges vary depending on your location, package size, and shipping method selected. The exact shipping cost will be calculated during checkout.
12. What is your return and exchange policy?
Due to the handmade nature of our products, returns and exchanges are accepted only for damaged, defective, or incorrect items. Please contact us within the specified return period if you experience any issues.
13. What should I do if my item arrives damaged?
If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the item and packaging. We will work with you to resolve the issue promptly.
14. Can I cancel or modify my order?
Orders may be modified or canceled before production or shipment begins. Please contact us as soon as possible if you need to make changes.
15. What payment methods do you accept?
We accept secure online payments through major credit/debit cards, UPI, net banking, digital wallets, and other payment methods available at checkout.
16. Do you offer bulk or corporate gifting orders?
Yes. We welcome bulk, event, wedding, baby shower, and corporate gifting orders. Please contact us for pricing, customization options, and lead times.
17. How can I contact customer support?
You can reach us through our contact number, email, or social media channels. We strive to respond to all inquiries within 24–48 business hours.
18. Why choose handmade crochet gifts?
Handmade crochet gifts offer a personal touch, exceptional craftsmanship, and uniqueness that mass-produced products cannot replicate. They make meaningful gifts for birthdays, anniversaries, baby showers, holidays, and special occasions.
19. Do you offer discounts or promotions?
We occasionally run special promotions, seasonal sales, and exclusive offers. Subscribe to our newsletter or follow us on social media to stay updated on the latest deals.
20. Do crochet products last forever?
With proper care, crochet products can last for many years. They do not require water or sunlight and maintain their beauty over time.
21. Do you ship across India?
Yes, we offer shipping to most locations across India. Delivery availability may vary based on your location.